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Terms & Conditions PDF Print E-mail

Delivery:

All in-stock items will be despatched by return of post once cheques have been received and cleared, and should be received within 5 working days after cheque clearance (except during very busy periods).

Our Guarantee:

We are confident that you will be happy with your purchases. However, if you wish to return an item please do so within 14 days of delivery in its original packaging, and in saleable condition.P&P and returns postage are direct costs and we regret that they cannot be refunded. Product exchanges are available with customer paying postal charges.

Returns Process:

Returns Policy - We are confident that you will be happy with your purchases. However, if you wish to return an item please do so within 14 days of delivery in its original packaging and tags and in saleable condition. P&P and returns postage are direct costs and we regret that they cannot be refunded.
Returns / Refunds can take 7-10 working days to process.

Exchanges

We can offer an exchange service but we have charge £4.50 to cover shipping costs.
How to return an item - Please remember that you are responsible for any goods returned until they reach our premises. As a result, we strongly recommend that you obtain proof of posting when you return any products. Returns and exchanges will be processed as soon as possible after receipt of the package(s). We are only able to refund the cost of standard delivery, with proof of postage if there is an error in the order.

Please enclose a small note with your full name, ebay user id and order details and your request for the size you want as an exchange or refund

If item is required urgently please purchase another item and return the original purchase.

Return Address - Please send the suit back to:

Childrenswear/Clothing11
257-259 High St,
Smethwick,
Birmingham,
B66 3NJ 
(Tel: 0844 736 1493 lines can get busy, so please leave a message)


UK Postage:
For delivery anywhere in the UK and Northern Ireland, postage and packing will be charged at £5.00. All other areas such as Highlands, The Isles and Southern Ireland £12.00

If you do have any further enquiries, please see below for details about how to get in touch.

By post:
Childrenswear/Clothing11
257-259 High St,
Smethwick,
Birmingham,
B66 3NJ 
(Tel: 0844 736 1493 lines can get busy, so please leave a message)
E-mail:
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Tel:
0844 736 1493
Fax:
0844 736 1493

Trade Description Act and Safety Standards:
While colour photography and printing are as accurate as possible, slight variations from the original may occur. All products comply with the appropriate safety and consumer regulations.

Prices include VAT where applicable.
 

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Our Testimonials

Ann Smith told us:
I cried when I saw how beautiful my son looked in your suit. Thank you so much.

Jill Pierce told us:
Just a quick thanks for the suits and your brilliant service. The boys looked fab for the wedding and wowed everyone there.

Lisa Gates told us:
Arrived today and my son is really happy. Thank You.

© JoomingDales

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